FAQ
How many inches down does the KDrip-IT water?
There is a 6″ water zone on our 9.5″ KDrip-IT Drip Stake.
How high does KAP-IT raise my sprinkler?
One and a half inches (1-1/2″) which is more than adequate for most situations.
Is there a warranty for the KAP-IT?
KAP-IT has a One Year warranty against manufacturer defects.
What does KAP-IT not fit?
We do not fit the TORO pop ups as they have a different thread
GOT MORE QUESTIONS? WE GOT YOU
Are K-IT products compatible with all irrigation systems?
K-IT products are designed to fit most standard irrigation systems, but specific compatibility details are provided for each product. Please check product specifications or contact us for assistance.
What materials are K-IT products made of?
Our products are crafted from high-quality, durable materials designed to withstand outdoor conditions and ensure long-lasting performance.
Can KDrip-IT be used in clay or sandy soils?
Yes, the KDrip-IT is effective in both clay and sandy soils, though watering efficiency may vary based on soil type. Adjusting irrigation schedules can optimize performance.
How do I install the KAP-IT on my sprinkler system?
Installation is quick and easy. Simply follow the step-by-step instructions included with the product, or view our instructional videos available on our website.
Are K-IT products environmentally friendly?
Absolutely. K-IT products are designed with sustainability in mind, helping conserve water and reduce waste through efficient irrigation techniques.
Can I use KDrip-IT for potted plants or garden beds?
Yes, KDrip-IT is versatile and can be used for potted plants, garden beds, and other landscaping applications where precise watering is needed.
Do you offer bulk discounts for commercial use?
Yes, we provide bulk purchasing options for commercial clients. Please contact our sales team for more information.
How do I maintain my K-IT products?
Regular cleaning and occasional inspections will keep your K-IT products in optimal condition. Refer to the product manual for specific maintenance tips.
What is the return policy for K-IT products?
We offer a 30-day return policy for unused products in their original packaging. Please visit our Returns & Exchanges page for more details.
Where can I purchase K-IT products?
K-IT products are available for purchase directly on our website and through authorized retailers listed on our site.
Does KAP-IT require any tools for installation?
No additional tools are needed for most installations. KAP-IT is designed for a tool-free, hassle-free setup.
Can I adjust the water output with KDrip-IT?
Yes, the KDrip-IT system allows for customizable water output to suit the specific needs of your plants or landscape.
What support is available if I have trouble with installation?
We provide detailed manuals, video tutorials, and customer support to assist you with installation. Contact our support team if you need further help.
FAQS FOR THE KAP-IT
WE ARE HERE TO HELP!
When adding the riser, how tight should it be?
Hand tightened to matching threads.
Should the top of the sprinkler head be dirt free?
Yes, make sure it is dirt free by 1/2 inch of entire head.
If my sprinkler is under water will the kap-it still snap-on and work?
Yes, as long as the water is clear, snap on the kap-It and listen or feel the click to know it’s secure.
Can I stack KAP-IT?
To raise higher you may add up to a maximum of 3 kaps and 3 risers together.
How do I know when a KAP-IT is on correctly?
You’ll feel or hear a click or snap as it seats.
After adding the KAP-IT, can I adjust the sprinkler?
Yes, while popped up, ratchet the stem clockwise until the radius is set.
How high does KAP-IT raise my sprinkler?
1 1/2″ which is more than adequate in most situations.
While adding the riser, the sprinkler stem fell into the head, what do I do?
Insert the riser into the head, screw on to threads, and pull back up.
What types of pop ups sprinklers does KAP-IT fit?
Typically if the pop up has a flat top, the KAP-IT will fit the pop up sprinkler. Some of the most common pop up sprinkler brands that kap-It fit: Hunter Pro Spray, Rain Bird 1800 & 1804, Orbit, K-Rain Pro-S sprays, etc. (there are other brands that KAP-IT fit as well).
FAQS FOR THE KLIFT-IT
STOP —- Before you panic, we are here to help!
What if the O rings are not all the way in the sprinkler?
When you open the package make sure to run your fingers around the rim of the coupler where the O rings are inserted and make sure they have stayed from shipping.
Can I remove the nipple washer on the bottom of the riser?
- The nipple washer acts as a check valve
- The check valve nipple washer is removable, just pull it out from the bottom
What Happens if some of your teeth are missing on the riser part of the KLIFT-IT product
- KJKE has over built the Klift-I to inusre its functionality.
- Fine teeth can be or be broken off in multiple places without affecting Klift-IT in a negative fashion.
How does the Klift line up in the canister?
- You must have the long groove lined up or the head will not function properly.
- Simply line up the long groove with the ridge in the canister.
If the riser and sprinkler won’t slide in the canister easily you’re not lined up correctly.
Do not force the riser into the canister as the riser will stick and the rotor will not function properly.
How to put the coupler on the canister?
- Thread the coupler to the upper portion of your sprinkler.Line the thread up and turn the coupler a ¼-1/2 turn counter clockwise to align the threads.
- You will fill it drop or make a slight click sound as it lines up.
- Once you hear the slot line up then tighten the coupler clockwise until it is snug. It will feel tight and should be tight.
Do NOT over tighten as you can push the seals into the sprinkler.
FAQS FOR KIT CONNECTOR
How do I make sure the tabs are aligned?
The alignment tabs are the triangle shaped part located on each side of the connector, there is a white strip located on the top of the pointed triangle shape. The white strip should align straight across the connector with the other side before inserting wires.
How do I make sure the wires are pushed in all the way?
When wires are stripped to the correct 1″ length, the wire insulation should be inserted into the connector housing 1/4″. If you feel resistance before that depth has been met, continue to push on the wire until it completely bottoms out inside the connector housing.
How do I make sure I am stripping the wire far enough?
The correct wire strip length is 1″, use a tape measure or other form of accurate measuring, mark the wire at 1″ before stripping the insulation off.
Which holes do we insert the wires into?
There are a total of four holes on the connector, two on each side. Any of these four holes can be used to insert your wires once the connector is aligned properly. If only installing two wires, the wires must be inserted into opposing ends, three wires would have two wires in one side and one wire in the other, and a combination of four wires would have two wires installed into each side.
Are the connector dielectric grease filled?
Yes the connectors filled using an oxide inhibiting dielectric compound.
Can the connector be taken apart?
No, the connectors are intended to stay together once installed.
Can the connector be buried in dirt?
The connectors are intended to be located in junction boxes or valve boxes. They can be buried directly in the dirt but performance and service life may be affected.
Can the connectors get wet?
Yes the connectors can be subject to wet and damp locations, however, we do not recommend fully submerging the connections for long periods of time.
Can the connectors be over twisted or twisted too many times?
No, if the total stripped wire is twisted together into the connector housing the connector will simply become free spinning, this is an indicator that all wires have been fully twisted together internally.
How many twists does the connector take to have a completed connection?
We recommend per our instructions a total of 1.5-2 twists alternating sides every 1/2 turn. In other words you would twist the right side 1/2 turn, then the left 1/2 turn, back to the right 1/2 turn and finally the left side another 1/4-1/2 turn.
Will the connectors only turn one way?
Yes, there is a ratcheting mechanism internally that only allows them to turn clockwise.
How do I know the connection is complete and correct?
If the connector has been installed correctly, there will be no visible bare wire exposed from the ends, the connection should feel tight when attempting to twist either end of the housing, and you should be able to tug the wires gently without them pulling out.
Can you use multiple connectors on a single wire?
Yes, you can continue to string connectors on a wire in a series.
Do the wires have to be straight or twisted before inserting them into the housing?
Yes, we recommend always straightening solid core wire and twisting the strands of stranded wire together into a straight and uniform shape before inserting into the connector housing.
